SERVICE

Karl Senner, LLC is the exclusive factory-authorized service provider for REINTJES Gearboxes in North America. We provide both in-house and 24/7 field service.
Karl Senner field service technician inspecting marine gearbox components

24/7 WorldWide Field Service

24 hours a day, 7 days a week, Karl Senner, LLC remains on-call to support our customers at a moment’s notice. Karl Senner Service maintains a team of service engineers and technicians who are the only factory trained and authorized technicians in North America, and often work globally as well. 

Karl Senner’s Service Department dispatches technicians to perform general inspections, routine maintenance, unforeseen repairs, and complex troubleshooting of the driveline. Karl Senner aims to be expeditious while maintaining a priority on quality workmanship.

Where to Find Us

New Orleans, LA - Sales & Service

25 W 3rd St, Kenner, LA 70062

Seattle, WA - Sales & Service

500 South Portland St, Seattle, WA 98108

Hartford, CT - Sales

Paducah, KY - Service

2402 Cairo Rd, Paducah, KY 42001

Houston, TX - Sales and Service

16432 Market St, Channelview, TX 77530

Fort Lauderdale, FL - Sales

Monterrey, MX - Sales

via DP Marine Service

Mazatlán, MX - Sales & Service

via DP Marine Service

Ciudad del Carmen, MX - Service

via DP Marine Service

Veracruz, MX - Service

via DP Marine Service

Maximize Your Uptime

Factory Support

Karl Senner communicates with its European partners daily. As the exclusive OEM service representative, Karl Senner receives current maintenance procedures, drawings, and parts directly from the OEM to ensure the service work meets factory specifications. All work is completed in accordance with manufacturer specifications at the highest quality of skill.

Service Engineers

OEM-trained Service Technicians maintain a current standard for factory specifications and standards. They are capable of providing mechanical or electronic support in our on-site machine shop or wherever the vessel is located.

Project management

The Karl Senner team prides itself on offering support in all phases of the project lifecycle. Whether it is planning maintenance triage, executing critical paths, or performing root cause analysis, Karl Senner strives to provide its customers with data, risk, and recommendations so that the customer can make the best risk management decisions based on their situation and unique operation.

Marine gearbox gear assembly close-up during factory service
Service engineer performing marine gearbox repair in workshop

Frequently Asked Questions

Service Support

Does Karl Senner provide 24/7 marine gearbox field service?
Yes. Karl Senner remains on call 24 hours a day, 7 days a week to support customers with marine gearbox service needs, including emergency field service and troubleshooting.
Is Karl Senner factory-authorized for REINTJES gearbox service?
Yes. Karl Senner, LLC is the exclusive factory-authorized service provider for REINTJES gearboxes in North America and supports both in-house and field service needs.
What types of service work does Karl Senner perform?
Karl Senner technicians perform general inspections, routine maintenance, unforeseen repairs, complex troubleshooting, factory-supported service work, and support for mechanical and electronic driveline systems.
Where does Karl Senner provide service support?
Karl Senner supports customers through service and sales locations across North America, including New Orleans, Seattle, Paducah, Houston, Fort Lauderdale, Hartford, and partner-supported locations in Mexico.
Can Karl Senner help plan maintenance or service projects?
Yes. Karl Senner supports customers through project planning, maintenance triage, critical-path execution, root cause analysis, risk review, and recommendations that help operators make informed service decisions.